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Client experiences

What our clients tell us.

Every decision arises from its own circumstances. Yet the same words keep returning in what clients tell us: time, clarity, presence.

Below you will find what some of the people we have assisted in selling or buying a home have said. They are public reviews, paraphrased and without names.

Inside the Pavé agency: the desks on the ground floor and the staircase leading up to the mezzanine.

What recurs

Not just the negotiation: before and after it too.

Reading the reviews, what stands out is where clients place the emphasis. Little on the final price, a great deal on the right moment to sell, on the documents, on our presence between the preliminary contract and the deed of sale, on help after the purchase.

It is the work that does not show in a listing, and it is the work we try to do well.

The stages mentioned by clients: the moment to sell, the documents, the negotiation, the preliminary contract, the deed of sale, the work after the purchase. the momentto sell the documents the negotiation the preliminary the deed the workafterwards

Those who sold

Without haste, at the right moment.

Selling well also means choosing when. It is what sellers remember most.

  • One client reports being followed over time, without haste or pressure, and advised on the most suitable moment to sell.Public review, paraphrased
  • A client who sold reports fairness and transparency from the marketing to the contract, and says they would entrust the agency again.Public review, paraphrased
  • A client reports a high-end sale handled with care, both in the contract and in the relations between the parties, with the same person beside her throughout.Public review, paraphrased

Those who bought

From the first viewing to the keys, and after.

Buyers remember the answers to their doubts, the negotiation and the help with the things that come after the deed of sale.

  • Two buyers report a short negotiation, attentive to the needs of both seller and buyer, and help afterwards too: advice on a firm for the renovation work.Public review, paraphrased
  • A client reports being followed from the first steps through to the deed of sale, with quick, simple answers to every doubt.Public review, paraphrased
  • A buyer reports attentive assistance throughout the negotiation, up to the completion of the purchase, and a sound knowledge of the market.Public review, paraphrased

Documents and technical experts

Technical and legal matters, followed closely.

Planning, building regulations, contracts: these are the difficult parts of a sale. Some clients mention them explicitly.

  • A client reports that the agent remained present between the preliminary contract and the deed of sale too, and dealt with the planning, building and legal aspects with the help of trusted technical experts.Public review, paraphrased
  • A client reports that the transaction was also followed on the legal and administrative side, with the help of reliable advisers.Public review, paraphrased
  • A client reports feeling supported and protected at every stage, with competent advice on every aspect of the sale.Public review, paraphrased

Your situation

Every story begins with a question.

We will publish the full experiences, with their context, only with the clients’ consent. In the meantime, tell us yours.

How we reason: thirteen cases

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